shipping times
Delays may occur due to weather,
availability or other circumstances.
-
Standard Delivery:
Unless an expedited service is requested, your order
should arrive in approximately 5-7 business days
after shipping if ordered by 12:00 noon (CST).
-
Under normal conditions, orders placed before 12:00
noon CST Monday through Thursday will ship that day.
-
Orders placed after 12:00 noon CST Monday through
Thursday will ship the following day.
-
Orders placed after 12:00 noon CST on Friday will
ship the following Monday as we are unable to ship
on the weekend. Also, please note that Saturday and
Sunday are not counted in the transit times listed
on our site.
-
Backorders will be shipped as soon as they are
received & processed.
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|
|
delivery
charges |
|
|
$0 - $ 20.00 |
$6.50 |
|
$20.01 -
$35.00 |
$7.00 |
|
$35.01 -
$50.00 |
$9.00 |
|
$50.01 -
$75.00 |
$11.50 |
|
$75.01 -
$100.00 |
$14.00 |
|
$100.01-$150.00 |
$16.50 |
|
$150.01-
$200.00 |
$19.50 |
|
$20001 -
$249.99 |
$22.00 |
|
$249.99 & up |
11% |
rush delivery
If requested, add $17.00 to standard delivery charges
(reflected above). Your order should arrive within two
business days after shipping if ordered by 12:00 noon (CST).
Please note rush orders placed Friday after 12:00 noon (CST)
or Saturday will be processed Monday and should arrive within
the next two business day after shipping. Some heavy or bulky
items may not qualify for this service.
Next Day Delivery,
add $25.00 to standard delivery charges (reflected above).
Your order must be placed by 12:00 noon (CST) to arrive the
next business day. Orders placed for Next Day Delivery will be
processed the following business day.
shipping
restrictions
Due to
our strict quality standards, we are not able to ship outside
the United States, to P.O. boxes, or to APO/FPO addresses at
this time.
exchanges
& returns
We hope
you will love your selection. If you are not satisfied,
we accept returns within 21 days of receipt. Wrap the packages
well, include the receipt and mail it back to the address
below. Remember to insure for full value. Shipping
charges are not refundable. If the item is damaged, we
will gladly provide an exchange or refund. The
item/items must be kept with the original shipping packaging.
Please call 1.866.307.5700 for instructions.
napa home
returns department
4012 oak lawn ave. dallas, tx
75219
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